Since 2007, Gatehouse Bank has been the go-to bank for Shariah-compliant savings, mortgages, and more. It’s been named Best Ethical Savings Provider by moneynet.co.uk three years in a row and is the fastest-growing bank of its kind.

Overview

Gatehouse Bank has a talented GRC team with an unshakeable approach to risk management. The only missing piece of the puzzle was a customisable platform to scale alongside its growth.

Since using RiskSmart, Ben Pearce-Fulker, Senior Operational Risk Analyst, says his team have felt “more like partners” than customers.

Challenge

Working in a uniquely fast-paced sector, Ben and his team knew that an agile, scalable solution was a must.

Gatehouse Bank needed increased visibility over its risk and compliance efforts too, as well as a suite of customisation options to match its dynamic approach to GRC.

Solution

Since using RiskSmart, Gatehouse Bank has streamlined its day-to-day operations, developed a new “top-down” approach to risk assessments, and gained access to “unheard of” customer support.

Ben Pearce-Fulker, Senior Operational at Risk Analyst at Gatehouse says: “If you’re trying to simplify your risk processes, make them easily understood by everyone, and ultimately achieve better visibility, this is the platform you’re looking for. The fact that the platform is so simple is the appeal”, Ben notes. “It’s what allows me to roll it out to everyone.”

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